Terms of Service
Effective: 1 June 2026
1. About these terms
These Terms of Service (“Terms”) govern your access to and use of the Bill Rivet application and website (the “Service”), operated by [LEGAL ENTITY NAME] [ABN [ABN]] (“Bill Rivet”, “we”, “us”). By creating an account or using the Service, you agree to these Terms. If you use the Service for an organisation, you confirm you are authorised to bind that organisation, and “you” means that organisation.
2. Licence to use the Service
Subject to these Terms and your payment of any applicable fees, we grant you a non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your internal business purposes during the term of your subscription. The features available to you depend on your plan, which you can change at any time; downgrades take effect at the start of your next billing period.
The Service is a productivity tool that extracts data from supplier invoices, codes the line items, validates GST, and — at your direction — creates draft bills in your connected accounting platform (such as Xero, MYOB or QuickBooks). It does not provide accounting, tax, or financial advice.
3. Accounts, users and your responsibilities
- Provide accurate information and keep it up to date.
- Keep your login credentials secure and confidential, and notify us promptly at support@billrivet.com if you suspect any unauthorised access.
- You are responsible for all activity under your account and for the acts and omissions of users you invite to your organisation.
- You are responsible for the accuracy and legality of the documents and data you submit, including obtaining any consents required to upload information about other people, and for reviewing every bill before it is approved or pushed to your accounting platform — automated extraction can contain errors and you remain responsible for your accounting records.
4. Acceptable use
You must not, and must not permit anyone else to:
- reverse engineer, decompile, or attempt to derive the source code or structure of the Service;
- copy, resell, sublicense, or make the Service available to third parties other than your authorised users;
- use the Service to build a competing product, or for competitive analysis or benchmarking;
- upload malicious code, attempt to gain unauthorised access, or interfere with or disrupt the Service or its security features;
- scrape or use the Service in a way that places an unreasonable load on it or degrades it for others; or
- use the Service unlawfully or to infringe anyone’s rights.
5. Your data
You retain ownership of the documents and data you submit (“Your Data”). You grant us a non-exclusive licence to host, process and use Your Data solely to provide and support the Service. You warrant that you have the rights and consents needed to provide Your Data to us. We may use de-identified and aggregated data (which does not identify you or any individual) to operate, secure and improve the Service.
6. Accounting platform connection
When you connect an accounting platform (such as Xero, MYOB or QuickBooks), you authorise Bill Rivet to access and write data on your behalf within the granted scopes. Your use of that platform remains governed by your agreement with its provider. You can disconnect at any time, and you are responsible for verifying that bills created in your accounting platform are correct.
7. Fees, trial and billing
New accounts start with a 14-day free trial that does not require a card. Paid plans are billed monthly in advance through our payment processor and renew automatically each month until cancelled. Fees are stated exclusive of GST unless otherwise indicated, and you are responsible for applicable taxes. We may change pricing on reasonable notice. Fees are non-refundable except where a refund is required by the Australian Consumer Law.
8. Cancellation
You can cancel at any time from the billing section of the Service. Cancellation takes effect at the end of the current billing period; you retain access until then and are not charged again. We do not provide refunds for the current period.
9. Suspension and termination
We may suspend or terminate your access if you fail to pay, breach these Terms, use the Service unlawfully or in a way that threatens its security or availability, or become insolvent. You may stop using the Service and cancel at any time. On termination, your right to use the Service ends and you must stop using it. For 30 days after termination you may request an export of Your Data; after that we may delete it, subject to backups that are retained and then deleted on our normal cycle, and to any data we must keep by law. We handle Your Data as described in the Privacy Policy.
10. Intellectual property
We and our licensors own the Service and all related intellectual property; these Terms do not transfer any of those rights to you. If you give us feedback or suggestions, you grant us a perpetual, royalty-free right to use them to improve the Service without obligation to you.
11. Confidentiality
Each party will protect the other’s confidential information and use it only as needed under these Terms, except where disclosure is required by law.
12. Your warranties
You warrant that you have authority to enter into these Terms, that the information you provide is accurate, that you have the rights and consents needed for Your Data, and that your use of the Service complies with applicable laws.
13. Disclaimers
The Service is provided “as is” and “as available”. To the extent permitted by law, we do not warrant that extraction or coding will be error-free, or that the Service will be uninterrupted or available at all times. Nothing in these Terms excludes rights you have under the Australian Consumer Law that cannot lawfully be excluded.
14. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect or consequential loss (including loss of profits, goodwill or data), and our total liability for any claim is limited to the fees you paid in the 12 months before the claim. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be limited by law.
15. Australian Consumer Law
Where the Australian Consumer Law applies a guarantee that cannot be excluded, and our liability for failing to comply can be limited, our liability is limited (at our option) to re-supplying the relevant services or paying the cost of having them re-supplied.
16. Indemnity
You indemnify us against any claim, loss or liability (including reasonable legal costs) arising from your breach of these Terms, your misuse of the Service, Your Data, or your violation of any law or third-party right.
17. Third-party services
The Service integrates with third-party services such as Xero, MYOB and QuickBooks. We are not responsible for those services, and your use of them is governed by their own terms.
18. Complaints and disputes
If a dispute arises, you and Bill Rivet will first try in good faith to resolve it by negotiation. If it cannot be resolved, either party may pursue its remedies under applicable law.
19. Changes to these terms
We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use after a change takes effect constitutes acceptance.
20. General
These Terms, together with the Privacy Policy and your plan details, are the entire agreement between us. If any provision is unenforceable, the rest remains in effect. A delay in exercising a right is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a sale or transfer of our business. Notices to us may be sent to support@billrivet.com. Nothing in these Terms creates a partnership, agency or employment relationship.
21. Governing law
These Terms are governed by the laws of [STATE/TERRITORY], Australia, and you submit to the exclusive jurisdiction of the courts of that jurisdiction.
22. Contact
[LEGAL ENTITY NAME]
[POSTAL ADDRESS]
support@billrivet.com